Operations Program Manager

Join Techman Electronics as an Operations Program Manager and take the lead in driving operational excellence in our dynamic team. In this pivotal role, you will manage customer programs, ensuring seamless coordination across cross-functional teams to meet and exceed customer expectations. Based in Canggu, Bali, you'll be part of a vibrant, international workplace where innovation and collaboration thrive. This is your chance to shape the future of operations in a company that values integrity, excellence, and growth.

As an Operations Program Manager, you'll oversee the entire lifecycle of customer programs, from planning and execution to monitoring and optimization. You'll work closely with sales, marketing, and engineering teams to align operational strategies with business goals. Utilizing tools like Salesforce and JIRA, you'll ensure that processes are efficient, scalable, and aligned with industry best practices. With Techman Electronics being a leader in electronics manufacturing, you'll have the opportunity to work on cutting-edge projects and contribute to the company's continued success.

If you're a seasoned professional with a proven track record in operations management, and you're ready to take on a challenging and rewarding role, we want to hear from you. Join us in Canggu, Bali, and be part of a team that's committed to excellence and innovation.

📋 Tanggung Jawab Pekerjaan

• Manage the full lifecycle of customer programs, ensuring they meet and exceed customer expectations.
• Coordinate with cross-functional teams to align operational strategies with business goals.
• Utilize project management tools like JIRA and Salesforce to streamline processes and improve efficiency.
• Monitor and optimize operational performance, identifying areas for improvement and implementing solutions.
• Develop and maintain comprehensive operational documentation and procedures.
• Collaborate with the sales and marketing teams to understand customer needs and translate them into actionable operational plans.
• Ensure compliance with industry standards and regulatory requirements.
• Lead and mentor junior team members, fostering a culture of continuous improvement and learning.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 5 years of experience in operations management, with a proven track record in managing customer programs.
• Certification in project management (e.g., PMP, PRINCE2) is a plus.
• Strong understanding of industry-specific regulations and standards.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with cross-functional teams.
• Proficient in using project management tools like JIRA and Salesforce.
• Analytical mindset with the ability to drive data-informed decisions.
• Fluency in English, with the ability to communicate effectively in a multicultural environment.

🛠️ Keahlian

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